Refunds Policy

Money Back Guarantee

At Hostzop, we are committed to providing you with the best hosting services and ensuring your satisfaction.

We understand that circumstances may change, and sometimes, hosting needs may evolve. That's why we offer a Money Back Guarantee to give you peace of mind when you choose Hostzop.

Terms and Conditions

Eligibility

The Money Back Guarantee is applicable to new clients on their first order with Hostzop.

Duration

The Money Back Guarantee is valid for the first 30 days of your hosting service with us.

Eligible Refunds

If you encounter issues that are solely the result of Hostzop's services during the first 30 days, you are eligible for a refund.

Prorated Refunds

The refund amount will be prorated based on the number of days you have already used our services during the 30-day period. Any days of service used will be deducted from the refund amount. Refund will payable withing 5 day - 10 Days working days

Exclusions

The Money Back Guarantee does not apply to any third-party software or license fees. It is specifically for Hostzop's hosting services.

How to Request a Refund

If you believe that your issue is related to Hostzop's services and you are within the 30-day guarantee period, please follow these steps to request a refund

Contact Support

Reach out to our dedicated support team via email or our support ticket system. Describe the issue you are facing.

Verification

Our team will review your request and verify that the issue is related to Hostzop's services.

Refund Processing

If your request is approved, we will process the refund. The amount will be calculated based on the number of days remaining in the 30-day guarantee period after deducting the days you have already used our services.

Refund Payment

Refunds will be issued using the same payment method you used for your initial order. Please allow some time for the refund to be processed.

Your Satisfaction Matters

We value your trust and want you to have the best possible experience with Hostzop. While we strive to provide top-quality hosting services, we understand that circumstances may lead to a change of plans. Our Money Back Guarantee is designed to ensure that you are satisfied with your hosting experience and that you are only paying for the services you genuinely need.

If you have any questions about our Money Back Guarantee or need assistance with a refund request, please do not hesitate to contact our support team. Your satisfaction is our priority, and we are here to help.